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AFTER CITIGROUP ERRONEOUSLY SENT $900M TO LENDERS USING ORACLE’S FLEXCUBE, SOME ARE CALLING FOR SIMPLIFIED BUSINESS SOFTWARE UX TO MATCH CONSUMER-FACING DESIGN (ANN-MARIE ALCÁNTARA/WALL STREET JOURNAL)

After Citigroup erroneously sent $900M to lenders using Oracle’s Flexcube, some are calling for simplified business software UX to match consumer-facing design  —  Citi’s accidental payment makes a strong case for upgrading back-end technology to match consumer-facing design