Transportation and rideshare app features

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Vehicle choice

The first step in choosing a rideshare app is deciding what kind of car fits the consumer’s needs. Apps usually let consumers choose from a selection of car types. More people enjoy watching videos rather than reading, so it would be a great content idea to post a guide on this on visual platforms such as Youtube. In order to reach a bigger audience,  buy youtube subscribers.

  • Economy cars: For one to three passengers, a simple economy car is probably all consumers need to get to their destination.
  • Vans: For groups, a large vehicle or van may be necessary. Some apps allow you to request vans for transporting
  • larger parties.
  • Luxury cars: Some apps have luxury car options driven by professionals for consumers who want to go to their destinations in style.

App convenience

One of the most important features for rideshare apps is convenience. An app that is approachable and easy to use can make the rideshare experience more enjoyable.

  • User interface: Rideshare apps are only convenient if they are easy to use. Clear directions, identifiable options and an understandable interface help make an app more convenient to use.
  • Payment options: Most apps pay for rides by linking up with the consumer’s credit cards. Some apps even allow consumers to pay through Google Wallet or PayPal for added convenience.


Few features matter more to consumers looking for a ride than safety. Consequently, rideshare companies have taken extra steps in keeping their drivers and passengers safe.

  • Vetting processes: Rideshare companies are usually transparent about their vetting processes for drivers. A series of background checks and in-person training sessions are often standard for driver vetting.
  • Insurance: Rideshare cars must be insured in order to be on the road. Basic liability insurance is usually provided through the company, and users who rent from car-sharing services can often pay for extra coverage.
  • Consumer feedback: Many rideshare apps allow consumers to rate their drivers. This process allows consumers to be selective about their drivers, and it can help make sure companies are aware of poor drivers.

Additional options

Even after consumers find the right car, they may require extra considerations. Car seats or handicap-accessible cars are often available upon request.

  • Car seats: Some rideshare companies allow consumers to select car seats if they are riding with children.
  • Handicap-accessible cars: Rideshare apps often offer the option for consumers to request handicap-accessible vehicles. Vehicles with wheelchair ramps, hand controls or scooter lifts may be available upon request.
  • Car drop-off and pickup: Consumers who rent a car through car-sharing apps may be able to choose where they can pick up their cars or where they deliver it.


Choosing a rideshare app may depend on where consumers are located. As of 2016, rideshare apps are still new, and availability may vary across companies.

  • Operation times: Rideshare apps, especially those designed for carpools or for taxis, may only operate during certain hours. Rideshare apps will list a schedule if drivers work on a schedule.
  • Participating cities: Rideshare apps may only be available in certain cities. Limitations due to population, city size or legislation may inhibit rideshare services in a few select cities.


Consumers may also want to evaluate cost when choosing which rideshare app to use. Pricing structure varies across companies, so consumers should research which options give them the best deal.

  • Flat fares: Rideshare companies may charge a flat fare or meter fare that does not change. This model is most common in rideshare apps that contact taxis.
  • Price surge: Some rideshare services may be subject to price surge. When services are in high demand, fares may go up. Rideshare apps will usually let consumers know when their companies are experiencing price surge.
  • Coupons: A lot of rideshare apps offer access to coupons for rideshare services. Some even allow consumers to refer their friends in order to receive discounts.
  • Carpool options: Some rideshare services allow consumers to ride with others with destinations along the same route. Carpool options are cheaper, though getting to the destination may take a bit longer.

Types of rideshare apps

Personal rideshares

Personal rideshare apps are the most common apps available for use. These apps connect the consumer with a driver to get a ride.

Taxi apps

Some apps work directly with local taxi services. These apps can hail a cab instead of a personal driver.

Car sharing apps

Car sharing apps allow consumers to rent cars, either from individual owners or from motor pools, who need more than just one ride.

Carpooling apps

Apps for carpool services allow consumers to share car rides with others traveling along the same route to save money and reduce carbon emissions.

Family–focused apps

Some rideshare programs are specifically designed for families. These apps contact drivers to pick up children from school or help transport families around town.

Who uses transportation and rideshare apps?


People who travel to cities for business or vacations often find themselves without reliable transportation. Rideshare apps can help travelers avoid car rental or public transportation fees.

Environmentally conscious consumers

Many rideshare apps allow users to carpool. This service keeps emissions lower by having fewer cars on the road.

Bar patrons

Rideshare apps can help alleviate the problem of drinking and driving. Rideshare apps ensure people make it home safely at the end of the night.

People who live in metro areas

Not everyone has a vehicle, and for people who live in metro areas, they may not need to. Rideshare apps can provide a cheaper alternative than purchasing a car just to run errands.


Some rideshare apps have ride management software for businesses. This service can help businesses keep track of travel expenses for employees.

Busy families

Working parents can use rideshare apps to help transport their children or the entire family if they are too busy to drive themselves.


College students who do not have cars on their campus can make use of rideshare apps for traveling to and from campus.

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